Collected Personal Data

In the context of using our website and when placing an order or creating an account, we may collect the following personal data:

  • First and last name
  • Postal address
  • Email address
  • Phone number
  • Payment information (processed securely by approved service providers)
  • IP address and device-related data
  • Browsing and activity data on our site

Purposes of Data Processing

The personal data collected is used exclusively for the following purposes:

  • Processing, managing, and shipping orders
  • Customer relationship management and after-sales service
  • Communication of important information related to orders
  • Sending news or relevant information (if accepted by the customer)
  • Improving our services, user experience, and website
  • Fraud prevention and transaction security

Sharing Data with Third Parties

Personal data may be shared with trusted third parties only when necessary for the proper functioning of our services, including:

  • Payment service providers
  • Logistics and delivery services
  • Technical tools related to website hosting or analytics

These third parties are required to respect data confidentiality and to use it solely within the scope of the services provided. No personal data is sold or transferred to third parties for commercial purposes.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or in accordance with applicable legal obligations.

Cookies

Our website uses cookies in order to:

  • Ensure the proper functioning of the site
  • Analyze visitor behavior
  • Optimize our marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings.

User Rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to object to processing
  • Right to data portability
  • Right to restriction of processing

To exercise any of these rights, you may contact us at any time at the following address: 📧 info@michellemelbourne.com